Terms & Conditions
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1. Definitions
1.1. “Service Provider” refers to [Your Company Name], which will provide facility management services to the Client.
1.2. “Client” refers to [Client’s Company Name], the entity receiving services from the Service Provider.
1.3. “Agreement” refers to the contract between the Service Provider and the Client, incorporating these Terms & Conditions.
2. Scope of Services
2.1. The Service Provider agrees to provide facility management services as detailed in the Service Level Agreement (SLA) attached to this document.
2.2. The scope of services includes but is not limited to cleaning, maintenance, security, and other facility management tasks as specified in the SLA.
3. Term
3.1. This Agreement shall commence on [Start Date] and continue until [End Date] unless terminated earlier in accordance with the terms herein.
4. Fees & Payment
4.1. The Client agrees to pay the Service Provider the fees as set out in the attached Fee Schedule.
4.2. Payment terms are net [X] days from the date of invoice. Late payments may incur a late fee of [X]% per month.
4.3. All fees are exclusive of taxes, which will be added where applicable.
5. Obligations of the Service Provider
5.1. The Service Provider shall perform the services with reasonable care and skill.
5.2. The Service Provider shall ensure that all personnel deployed are suitably trained and qualified.
6. Obligations of the Client
6.1. The Client shall provide the Service Provider with access to the premises and facilities necessary to perform the services.
6.2. The Client shall ensure that all health and safety regulations are adhered to on the premises.
7. Liability & Insurance
7.1. The Service Provider shall maintain adequate insurance coverage, including public liability and employer’s liability insurance.
7.2. The Service Provider’s liability for any loss or damage suffered by the Client as a result of the Service Provider’s negligence shall be limited to the total fees paid by the Client under this Agreement in the preceding 12 months.
8. Confidentiality
8.1. Both parties agree to maintain the confidentiality of any proprietary information shared under this Agreement.
8.2. This obligation shall survive the termination of this Agreement.
9. Termination
9.1. Either party may terminate this Agreement by giving [X] days’ written notice.
9.2. Either party may terminate this Agreement immediately if the other party is in material breach of the terms and conditions.
10. Force Majeure
10.1. Neither party shall be liable for any delay or failure to perform its obligations under this Agreement due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, and natural disasters.
11. Governing Law & Dispute Resolution
11.1. This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].
11.2. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
12. Amendments
12.1. No amendment to this Agreement shall be valid unless made in writing and signed by both parties.
13. Entire Agreement
13.1. This Agreement constitutes the entire agreement between the parties and supersedes any prior agreements, understandings, or arrangements.